Zarraffa's Mobile App — Zarraffa's Coffee
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Zarraffa's Coffee Mobile App

Download the Zarraffa's Coffee App on the App Store or Google Play Store today to access exclusive rewards, find store information, view our menu, and use your digital Zarraffa’s Z Card®!

 
 
App Store Icon
Google Play Store Icon
 

getting started

 
After you have downloaded the Zarraffa’s Coffee App onto your device, please select one of the following options:

Login


You should select this option if you currently have a Zarraffa’s Z Card® that has been registered and that you have created login details for.
This will allow you to add your card to the Mobile App.
    1. Enter email address or mobile number and password in the fields provided.
    2. If you have previously registered your Zarraffa’s Z Card® but have not yet created a password, click on Forgot Password / Don't have a password.
    3. Follow the prompts to create a new password.
    4. Upon successful login, the App will automatically be redirected to the homepage
 

 

register


You should select this option if you have already purchased a Zarraffa’s Z Card® in store but are yet to register your card, if you would like to sign up for the app, or purchase a Zarraffa's Z Card®.
    1. Enter the name, email address and mobile number in the field provided and tick the checkbox to agree to our privacy policy and terms and conditions. (Please note only one email can be used per Zarraffa’s Z Card®). You will then need to click "Next Step".
    2. Enter the postcode, suburb, birth month and year and password into the fields provided (Please note that passwords must ticks all of the criteria: 8 characters, 1 uppercase, 1 number, 1 lowercase). Click "Next Step" to progress.
    3. You will then be taken to a final page where you can sign up to become a Zarraffa's Z Card® holder by entering card details in the field provided to make a one-off payment of $7.50 via the secure payment gateway to complete the registration process. (You may be directed to a secure payment gateway to authenticate your payment so follow the prompts on the screen to complete the authentication).
    Alternatively, you can register an existing physical card by entering the Zarraffa’s Z Card® number and pin into the fields provided.
    Or you can Skip For Now and become an App Member.
    4. Upon successful completion of the registration of your new or existing Zarraffa’s Z Card® or app membership, you will be advised on screen that the registration is now complete. After acknowledging, the App will automatically be redirected to the homepage.
    5. Before the process is finalised, you will need to check your email and mobile phone for a verification email or SMS and follow the prompts provided to verify your email address and mobile number.
 
 
 

Mobile App FAQ’S

 

I have downloaded the Zarraffa’s Mobile App and already have a Zarraffa's Z Card® that I’ve been using for some time. What should I do?

I have downloaded the Zarraffa’s Mobile App and don’t own a Zarraffa's Z Card®. What should I do?

I recently purchased a Zarraffa's Z Card® that I haven’t activated. How do I log in to the Zarraffa’s Mobile App?

I am trying to login but keep receiving an error message that my login has failed.

I’ve tried to recover my password but did not receive any email.

I have lost my Zarraffa's Z Card®. Can I still login to the App?

How do I find my rewards?

How do I redeem my app rewards?

Do I need a Zarraffa’s Z Card® membership to access rewards?